Dhannya G.
Mid-Level Human Resources Executive
Open to offersNew to PlatformAbout
Dhannya G. is a seasoned professional with comprehensive experience in multiple domains, including lead generation, human resources, and marketing. At Pumasource Data Services Pvt. Limited, she excelled in responding to customer requests and consistently surpassed sales targets, showcasing her strong customer service skills. During her tenure as an HR Executive at Profusion Tech Labs in the U.S., Dhannya expertly managed recruitment, updated workplace policies, and implemented performance appraisals. Her background as a medical billing specialist at Jorie Health Private Limited involved in-depth analysis and documentation for Medicare and Medicaid clients. As a Marketing Executive with Sintex Industries Ltd., she managed international client relations across Italy, Portugal, and Pakistan, streamlined export marketing operations, and coordinated trade fairs, utilizing her proficiency in export documentation. With an MBA in Marketing and a Bachelor's in Commerce, Dhannya combines her educational background with strong ERP, SAP & MS Office skills to deliver impactful results across diverse industries.
Experience
Lead Generation
M/s PUMASOURCE DATA SERVICES PVT.LIMITED · 2024 — 2024Handled customer inquiries regarding products, services, and company details while consistently surpassing daily sales and product add-on targets. Addressed customer complaints and queries promptly.H R Executive
M/S PROFUSION TECH LABS · 2023 — 2023Focused on recruiting candidates and updating workplace policies. Implemented performance appraisals and managed disciplinary actions.Senior Process Executive
M/s JORIE HEALTH PRIVATE LIMITED · 2020 — 2021Served as a medical billing specialist, ensuring organized billing and documentation policies. Engaged in the analysis and interpretation of medical documents while preparing and submitting claims to insurance providers, including US Government Medicare and Medicaid, as well as private clients.Marketing Executive
M/s SINTEX INDUSTRIES LTD. · 2016 — 2020Oversaw specific client accounts primarily from Italy, Portugal, and Pakistan. Managed back office operations for export marketing, coordinated the arrangement of LCs/CAD with buyers and agents, and verified documentation compliance with L.C. terms. Collaborated with the production and PPC teams to ensure timely consignment preparation, negotiated commission and product rates, and organized agent commission payments. Assisted in sample requests for new developments and contributed to maximizing monthly dispatch operations.Customer Service Representative
M/s KNACK B.P.O. · 2014 — 2016Responded promptly to a high volume of incoming customer calls. Interacted with ordering physicians to gather patient medical records and verified patient referrals and Medicare eligibility from hospitals.Customer Service Representative
M/s T.B.S.S. · 2012 — 2014Addressed customer inquiries regarding products, services, and company information while consistently exceeding daily sales and product add-on targets. Provided assistance and advice to customers considering their specific needs, answered calls efficiently to minimize wait times, and resolved service complaints in a timely fashion. Offered various discounted package options to customers.
Skills & Expertise
Education
- M.B.A in MarketingI.C.F.A.I UNIVERSITY
- Bachelor’s in commercePunjabi University
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