dianne Z.
Mid-Level Retail Customer Service Representative
Open to offersNew to PlatformPortfolios
About
Dianne C. is an experienced professional specializing in Customer Service and Accounting, with over a decade of tenure in the retail and food service industries. At Jollibee Corp. from 2013 to 2017, she served as Senior Cashier/Cashier, efficiently managing high transaction volumes through precise POS system operation and providing training in customer service and sales techniques. Her responsibilities included accurate cash handling, maintaining daily sales reports, and addressing customer complaints. From 2021 to 2026, Dianne C. worked at Aldo Boutique as a Cashier, where she handled cash, card, and digital transactions, maintained inventory records, aided upselling efforts, and supported the team in reaching monthly sales targets. She is proficient in handling chat and email communications, Microsoft Excel for data entry and sales reporting, and managing inventory, consistently contributing to effective business operations.
Experience
Cashier
Aldo Boutique · 2021 — 2026Supported customers in selecting products and upselling while providing retail customer service, processed cash, card, and digital payments, maintained inventory records, contributed to stock reporting, managed customer complaints professionally, and assisted in meeting monthly sales targets.Senior Cashier/ Cashier
Jollibee Corp. · 2013 — 2017Oversaw customer transactions with consistent accuracy using POS systems, delivered training to new cashiers on customer service and sales techniques, ensured correct cash handling, maintained daily sales reports, addressed customer inquiries, and handled complaint resolution.
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