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diego K. — Senior Collections Manager from Argentina

diego K.

Senior Collections Manager

Argentina 6+ years
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About

Diego K. is a Licenciado en Administración with over 25 years of experience specializing in gestión de cobranzas, gestión comercial, and liderazgo de equipos across the services, mass consumption, and retail industries. Based in Mendoza, Argentina, he held long-term responsibility at OSDE as Encargado de Gestión de Cobranzas, overseeing B2B and individual portfolios in arrears, analyzing DDJJ, controlling affiliations, managing collection KPIs, and leading process optimization initiatives. His previous roles include Supervisor de Auditoría y Control Operativo at Pedro López e Hijos (retail supermarkets), focused on branch supervision, internal audits, and commercial layout management, and Jefe de Mercado Refrigerado at Mendoza Refrescos (Coca-Cola), where he coordinated team efforts and managed commercial execution at points of sale. He also served as Representante de Zona at ESSO SAPA, developing service stations and implementing commercial policies, demonstrating advanced capabilities in negociación and process improvement.

Experience

  • Encargado de Gestión de Cobranzas

    OSDE · 1998 — 2024
    Oversaw the comprehensive management of a portfolio of members and companies in default. Conducted analysis of financial declarations, monitored affiliations, led teams, tracked collection indicators, maintained relationships with B2B clients, and optimized processes.
  • Supervisor de Auditoría y Control Operativo

    Pedro López e Hijos (Metro Supermercados) · 1995 — 1998
    Supervised branches and conducted internal audits. Managed stock control, cash handling, health regulations, commercial layouts, and developed managerial staff.
  • Jefe de Mercado Refrigerado

    Mendoza Refrescos (Coca-Cola) · 1995 — Present
    Executed commercial strategies at points of sale, developed client relationships, worked towards objectives, and coordinated teams.
  • Representante de Zona

    ESSO SAPA · 1990 — 1995
    Managed and developed service stations, implemented commercial guidelines, and strengthened customer relationships.

Skills & Expertise

Education

  • Licenciado en Administración
    Universidad Nacional de Cuyo

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