Diezevil V.
Junior Medical Virtual Assistant
Open to offersNew to PlatformAbout
Diezevil V. is an experienced Medical Virtual Assistant specializing in the US healthcare sector, with over four years of experience providing administrative and patient care support to healthcare providers. Operating primarily from Cebu City, Philippines, she has a comprehensive knowledge of HIPAA compliance and is skilled in handling Electronic Health Records (eClinicalWorks). At her most recent position with CLS Health, she effectively managed patient scheduling, communication, and record verification across OB-GYN and Urology departments, ensuring optimal procedural and appointment readiness. In her role as a Business Center Owner and Operator at Zynergia Health and Wellness Center, Diezevil honed skills in business operations and social media marketing. Her strong grasp of tools like Outlook, Webex, and Microsoft Teams enhance her capability to deliver outstanding support and coordination, ensuring seamless healthcare and administrative processes.
Experience
Virtual Medical Assistant
CLS Health, OB-GYN · 2022 — 2026Managed calls efficiently, prepared patient charts, collected and verified demographic information, and assisted in scheduling appointments. Communicated key information about referrals, insurance, and pharmacy details to patients, organized documents in EMR (eCW), and maintained voicemail follow-up. Handled the scheduling of procedures and contacted patients to reschedule appointments when necessary.Business Center Owner and Operator
Zynergia Health and Wellness Center · 2019 — 2022Oversaw daily operations of the business, managed supply inventories, and organized marketing through social media. Prepared customer orders, tracked daily financial data, and monitored the effectiveness of marketing strategies while responding to inquiries on social platforms.Virtual Medical Assistant
CLS Health, UrologyUpdated patient demographic information in the EHR, managed appointment scheduling, and confirmed patient visits. Ensured readiness by contacting patients for appointment and laboratory reminders, verified the validity of referrals, and organized the fax inbox for better document management.
Skills & Expertise
Education
- Bachelor of Science in PsychologyUniversity of San Carlos – Talamban Campus · 2014 — 2018
- Bachelor of Science in Physical TherapyVelez College · 2012 — 2014
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