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dilay N. — Mid-Level Front Desk Specialist from Türkiye

dilay N.

Mid-Level Front Desk Specialist

Türkiye No experience yet
Open to offersNew to Platform
Languages
TurkishEnglish
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About

Dilay N. is a dedicated psychology student from Turkey, actively advancing her academic career while engaging in diverse professional experiences. With a Bachelor’s Degree in Psychology in progress, she has honed her skills particularly in customer relations and cross-cultural communication. From 2019 to 2022, Dilay managed daily operations at Lavinda Pension, a family-owned accommodation business in Kusadasi, where she was responsible for guest relations and front-desk operations. Further diversifying her experience, she worked as a barista in a dynamic café environment and served as a translator and front desk host, providing essential Turkish-English translation support. Dilay’s passion for the arts is evident from her tenure as a professional dancer and musical performer. She has also contributed as a private tutor, adapting her teaching methods for middle and high school students in Mathematics, Turkish, and English.

Experience

  • Translator & Guest Relations Host

    Bounca Sarnnç Restaurant · 2025 — Present
    Facilitated communication for international guests, acting as a liaison to enhance their dining experience.
  • Waitress & Barista

    My Corner Cafe · 2024 — Present
    Served customers and handled beverage preparation in a café environment during the summer.
  • Barista

    Luna Cafe · 2024 — Present
    Delivered customer service and prepared coffee in a café setting during the summer.
  • Translator & Front Desk Host

    Mado · 2023 — Present
    Provided translation support between Turkish and English, while welcoming and assisting international visitors.
  • Business Owner & Receptionist

    Lavinda Pension · 2019 — 2022
    Oversaw the daily operations of a family-run accommodation, focusing on guest relations, managing reservations, and handling front-desk activities.
  • Barista

    Mackbear Coffee · 2022 — Present
    Engaged with customers in a fast-paced café setting while ensuring efficient service.

Skills & Expertise

Education

  • Bachelor’s Degree in Psychology
    Institution not specified

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