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Dinesh M. — Senior Restaurant Operations Manager from India

Dinesh M.

Senior Restaurant Operations Manager

India 6+ years
Open to offersNew to Platform
Languages
English
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About

Dinesh M. is an accomplished Operations Professional with 28 years of robust experience in the Hotel and Retail industries. His dynamic career reflects his ability to drive operational excellence, growth, and team performance. At Red Turtle, he leads a high-traffic restaurant focused on delivering exceptional customer experiences and optimizing revenue, while streamlining processes to reduce costs. As a former Café Manager at Dessert Therapy, he implemented successful initiatives to enhance customer retention and profitability. His tenure at Gritty Foods LLP as a Sr. Operations Manager involved overseeing multi-outlet operations with a strong emphasis on strategic execution and consistency. During his career, he has gained extensive experience with distinguished brands such as California Pizza Kitchen and Kentucky Fried Chicken, where he achieved significant milestones, including high sales and impeccable quality audits. Dinesh’s expertise in Customer Experience, Revenue Optimization, and Team Leadership distinguishes him as a proficient leader in his field.

Experience

  • Operations Professional

    Red Turtle · 2025 — Present
    Oversee full operations, customer experience, and revenue optimization in a busy restaurant. Focus on team leadership, customer retention, and effective operational processes.
  • Café Manager

    Dessert Therapy · 2021 — 2025
    Manage café operations while ensuring customer satisfaction and leading team performance. Enhance profitability through refined operational processes and promote service excellence.
  • Restaurant Manager

    February30 · 2017 — 2019
    Handle daily operations, staff management, and customer engagement in a full-service restaurant. Foster a performance-driven culture through training and compliance with food safety protocols.
  • Restaurant General Manager

    California Pizza Kitchen · 2011 — 2016
    Directed restaurant operations with a focus on quality audits and sales performance. Achieved high standards in service quality while maintaining operational efficiency.
  • Restaurant General Manager

    Kentucky Fried Chicken · 2009 — 2011
    Led restaurant management, focusing on transaction growth and service quality recognition. Engaged in team performance initiatives to achieve operational goals.
  • Restaurant Manager

    Pizza Papa John's · 2007 — 2009
    Managed restaurant operations, enhancing sales performance through corporate partnerships. Ensured high satisfaction scores through effective service management.
  • Restaurant Manager & Assistant Manager

    Pizza Hut · 2005 — 2007
    Oversaw operations with a focus on service sales and management excellence. Recognized for exceptional service delivery and operational consistency.
  • Sr. Assistant Manager

    Domino’s Pizza · 1998 — 2005
    Supported operational management with an emphasis on high sales performance. Fostered effective team collaboration and customer service strategies.
  • Sr. Operations Manager

    Gritty Foods LLP
    Supervise operations across multiple outlets, emphasizing revenue growth and consistency. Implement standard operating procedures and develop training programs to enhance service quality.

Skills & Expertise

Education

  • S.Y.B.Com.
    Institution not specified
  • Higher Secondary
    K.G. Mittal College
  • High Secondary
    Fr Angelo High School

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