Dinnis M.

Dinnis M. is an experienced Administrative Assistant with over three years supporting business operations across customer support, compliance, sales coordination, and administrative roles in industries such as real estate, waste management services, and business process outsourcing (BPO). Having managed documentation, maintained accurate records, and delivered client communications in both remote and office environments, Dinnis utilized tools like Microsoft Office, Google Workspace, and CRM systems including Salesforce and HubSpot to streamline operations. Notable for conducting compliance audits, managing complex client cases, handling inbound and outbound communications, and supporting cross-functional teams, Dinnis demonstrated proficiency in ensuring process compliance and quality assurance while efficiently managing data and documentation in high-volume and graveyard shift setups.