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Domingo L. — Senior Email Support Specialist from Philippines

Domingo L.

Senior Email Support Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Domingo L. is a seasoned professional with extensive experience in customer support and web administration. From August 2014 to September 2024, he served as an Email Support/Website Administrator at Extra Lunch Money, working remotely to manage website operations and handle customer inquiries effectively. Prior to this role, he was an Assistant to the Manager in the Editing Department at James K International Education Center, Inc., where he also contributed as an Online Editor and Tutor. His leadership capabilities were further demonstrated as a Team Lead/Assistant Customer Support Manager at Bluefrog Mobile Incorporated, where he honed his skills in overseeing customer service operations from 2005 to 2006. Earlier in his career, Domingo gained valuable experience as a Customer Service Representative at both Pacific Connexion Consulting Philippines, Inc. and Digital Communications Philippines, Inc. His journey in customer communications began at Easycall Communications Philippines, Inc. as a Message-Handling Specialist. Domingo holds an Associate degree in Business Technology from AMA Computer Center.

Experience

  • Email Support/Website Administrator

    Extra Lunch Money · 2014 — 2024
    Provided email support and managed website administration tasks from a remote location.
  • Assistant to the Manager, Editing Department

    null · 2008 — 2009
    Assisted the manager in the editing department with various administrative responsibilities.
  • Online Editor/Tutor

    James K International Education Center, Inc. · 2007 — 2008
    Performed online editing and tutoring for students, enhancing their educational experience.
  • Team Lead/Assistant Customer Support Manager

    Bluefrog Mobile Incorporated · 2005 — 2006
    Led a team while supporting customer service management efforts within the organization.
  • Customer Service Representative

    Pacific Connexion Consulting Philippines, Inc. · 2003 — 2004
    Handled customer inquiries and provided support to ensure client satisfaction.
  • Customer Service Representative

    Digital Communications Philippines, Inc. · 2003 — 2003
    Managed customer interactions and addressed service requests efficiently.
  • Message-Handling Specialist

    Easycall Communications Philippines, Inc. · 1994 — 1998
    Specialized in handling messages and facilitating communication across various platforms.

Skills & Expertise

Education

  • Associate in Business Technology
    AMA Computer Center · 1993 — 1995
  • Bachelor of Arts
    University of Santo Tomas · 1990 — 1991

Photos

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