Donald V.

Not specified

• Onlyfans Chatter

  null · 2026 — 2026
  Engaged in relationship management and persona development, while executing direct sales and upselling strategies. Facilitated community engagement and managed customer relationships, as well as planned strategic content. Oversaw live broadcasts to enhance engagement.

• General Virtual Assistant / Dispatcher

  null · 2025 — 2026
  Managed inbound call responses through CTM and created tickets via Ulead. Forwarded the tickets to designated locksmiths and processed callbacks, while updating trackers for locksmiths and customers. Scheduled appointments using Sheets and provided reminders to locksmiths.

• Admin Appointment Setter

  Next BPO Solutions Inc. · 2024 — 2025
  Conducted business-to-business cold calling to identify potential leads from an Excel sheet. Received inbound calls and researched the credibility of clients. Secured client phone numbers through their company websites and set appointments based on client preferences.

• Team Leader

  Next BPO Solutions Inc. · 2024 — 2024
  Led and supervised a group of employees to meet organizational objectives. Developed strategies and monitored their implementation, fostering a supportive atmosphere while maintaining communication with clients regarding their campaigns.

• Outbound Telemarketer

  Next BPO Solutions Inc. · 2024 — 2024
  Engaged in calling leads within the CRM system and qualified them based on responses. Updated lead accounts and managed data entries in Excel for daily reports. Aimed to achieve daily quotas while upselling new promotions.

• Sales and Customer Service Specialist

  iQOR / Cyber City Teleservices · 2016 — 2016
  Provided service to existing accounts by obtaining orders and ensuring they met customers' preferences. Addressed client requests and contacted vendors for product availability while executing upselling strategies and processing refunds.

• Assistant Trainer

  Awesome OS · 2015 — 2015
  Supported the administration and coordination of training events and materials. Maintained communication with Human Resources to determine trainee placements and prepared essential training resources.

• Outbound Telemarketer

  LOVO Marketing · 2013 — 2013
  Performed outbound calls to leads stored in the system, qualifying them and introducing offered products. Transferred qualified leads to designated closers for follow-up.

• AB Psychology Undergraduate

  Ateneo De Davao University · 2009 — 2011