Dovie M.
Mid-Level Virtual Assistant
Open to offersNew to PlatformAbout
Dovie Mae S. is a proficient Virtual Assistant with a robust background in bookkeeping, US payroll processing, technical support, customer service, inbound sales, social media management, and online English tutoring. She has effectively managed social media communication for Local Government Units and guided real estate clients at Digital Mavericks. Her expertise extends to delivering educational content in English for platforms like 99Friend. In her decade-long tenure at Concentrix CVG PH, Dovie excelled in financial record management and customer service, demonstrating her capability in handling sensitive financial data within the BPO sector. She holds a Bachelor of Public Administration from Bukidnon State University and certifications in bookkeeping from TESDA and QuickBooks Online. Her technical adeptness with Microsoft Office, Google Workspace, Salesforce, and other industry tools underscores her commitment to providing quality support in fast-paced environments.
Experience
ENGLISH ONLINE TEACHER/TUTOR
99Friend · 2026 — PresentDelivered customized English lessons tailored to the unique needs of students. Assisted in improving pronunciation, grammar, and conversational skills. Enhanced student confidence through guided discussions and practice exercises. Developed simplified lesson materials for daily use.SOCIAL MEDIA MANAGER
Local Government Unit · 2025 — 2026Oversaw management of social media content, including posts, comments, and messages, utilizing Meta Business Suite. Responded to inquiries from the public and moderated inappropriate comments. Drafted transmittal letters for issues needing escalation to specific city departments. Coordinated follow-ups on submitted concerns with relevant offices.INBOUND SALES AGENT
Digital Mavericks (Real Estate Company) · 2025 — 2025Handled incoming calls from prospective clients, including buyers, sellers, and renters. Provided detailed property information and guidance based on client needs. Gathered essential information and forwarded qualified leads to the sales team.BOOKKEEPING / US Payroll Specialist / Customer Service & Technical Support Representative
Concentrix CVG PH (BPO) · 2015 — 2025Maintained accurate records of financial transactions, assisted in generating basic financial reports. Administered US payroll processes, ensuring timely execution of timekeeping, deductions, and tax withholdings. Delivered customer and technical support to US clients via calls, emails, and chats while ensuring confidentiality and professionalism in issue resolution.ADMINISTRATIVE ASSISTANT
Bukidnon Electric Cooperative · 2015 — 2015Provided essential administrative support, which included preparing documents, filing, and scheduling. Assisted with office coordination while ensuring accurate record-keeping. Interacted professionally with both internal departments and customers.
Skills & Expertise
Education
- Bachelor of Public Administration major in Local GovernanceBukidnon State University (BukSU) · 2013 — Present
Interested in this professional?
Sign in as an employer to save this profile or invite Dovie M. to a job.
Sign in as an employer