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DWIGHT B. — Mid-Level Social Media Manager from Philippines

DWIGHT B.

Mid-Level Social Media Manager

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Dwight R. is a seasoned professional specializing in Social Media Management, content creation, and customer service, with experience spanning the beauty, publishing, BPO, and online education industries. At Met Glam House Salon & Spa, he managed social media campaigns, developed trendy marketing strategies, designed graphics, edited videos, scheduled posts, ran ads, and handled direct client interactions from January 2019 to May 2024. As a Creative Writer for JustSomething.co and LiftMeUp.me, Dwight R. worked on creative writing and organized online data in WordPress. In the BPO sector at Qualfon, he served as a Customer Service Representative, handling inbound sales and tech support calls and earning awards for quality and performance. Currently, he supports The Online Writing School with administrative tasks and online event coordination. His expertise includes graphic design, Facebook Ads, and content research within dynamic, fast-paced work environments.

Experience

  • Social Media Manager / Virtual Assistant

    Met Glam House Salon & Spa · 2019 — 2024
    Conduct research on trendy marketing strategies and develop content. Create graphics, edit videos, and manage post scheduling along with running ads and boosting content. Handle calls, respond to comments and messages, and set appointments.

  • Admin Assistant/ Event Coordinator

    The Online Writing School · 2020 — Present
    Respond to emails, process refunds, book appointments, and coordinate online events.

  • Creative Writer

    JustSomething.co/ LiftMeUp.me · 2016 — 2019
    Gather and organize data from online sources using WordPress while engaging in creative writing tasks.

  • Customer Service Representative

    Qualfon (BPO Company) · 2015 — 2016
    Manage inbound sales calls and provide technical support.

Skills & Expertise

Graphic DesignCustomer ServiceVirtual AssistantContent CreationSocial Media Management

Education

  • Juris Doctor
    University of the Visayas · 2023 — 2024
  • Bachelor of Science in Hotel and Restaurant Management
    STI College, General Santos City, Philippines · 2010 — 2014
  • Cangawa National High School
    Cangawa National High School, Bohol, Philippines · 2006 — 2010
  • Dadiangas Heights Elementary School
    Dadiangas Heights Elementary School, General Santos City, Philippines · 2000 — 2006

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