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Earll D. — Customer Service Representative from Philippines

Earll D.

Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Earll D. is a customer service professional with experience in the BPO sector. He is currently employed as a CSR Associate for TDCX Philippines Inc., working on the Airbnb account, focusing on rental management since May 2023. Previously, he contributed to Wipro BPO Philippines Ltd., Inc., where he served as a CSR Associate on the Best Buy account in retail/sales and later transitioned to the travel sector, working with United Airlines. Throughout his career, Earll has developed strong problem-solving abilities and high adaptability, consistently meeting attendance expectations and contributing to organizational success. Earll's academic background includes studies in civil engineering at the University of Cebu, which provides a well-rounded foundation for his professional endeavors.

Experience

  • Travel CSR/Associate (United Airlines Account)

    Wipro BPO Philippines Ltd., Inc. · 2022 — 2023
    Managed travel-related customer service for United Airlines, addressing client needs and providing support.
  • CSR Associate (Airbnb Account)

    TDCX Philippines Inc. · 2023 — Present
    Assisted customers for the Airbnb account, focusing on rental management and customer service.
  • CSR Associate (Best Buy Account)

    Wipro BPO Philippines Ltd., Inc. · 2021 — 2022
    Handled customer service inquiries for the Best Buy account in the retail and sales sector.

Skills & Expertise

Education

  • Bachelor of Science in Civil Engineering
    University of Cebu - Main Campus · — — 2019

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