Eddah T.

Eddah T. is a seasoned Admin and Client Service Manager with over five years of experience enhancing customer engagement across global communities in leadership development, religious organizations, and educational services. At The Leadership Circle, she managed international practitioner networks, optimized remote CRM software and client database management, executed digital service strategies, and led virtual event programs that improved participation and retention. As Customer Care Coordinator at Parklands Baptist Church, she designed and delivered leader training, streamlined benevolence programs, and coordinated engagement activities. Earlier, at Zamarudi Learning Centre, Eddah leveraged data analysis and feedback mechanisms to personalize student learning. She has a proven ability to lead operational process improvements, deliver impactful service delivery through cross-functional collaboration, and utilize platforms such as Salesforce CRM and Zendesk.