Eddie L.

Eddie Lord P. is a seasoned Claims Administrator specializing in the insurance sector, with experience spanning claims management, billing process analysis, and customer service. At Emapta Global (Napo Ltd.), Eddie manages the full claims workflow, ensuring policy compliance and high standards of documentation. Previously, at American International Group/Accenture, he oversaw end-to-end rental vehicle damage claims, handling detailed investigations and loss assessments. His role as a CBRU Vendor Bills Analyst involved comprehensive review and auditing of vendor invoices, contract compliance, and quality monitoring. Eddie's background also includes account receivables and collections at Dell International Services and customer care at IBM Daksh, catering to e-commerce transactions. He is adept in claims handling, contract management, requirements analysis, and billing process review within multinational business support environments.