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Elaine G. — Junior Virtual Assistant from Philippines

Elaine G.

Junior Virtual Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Elaine Grace T. is a detail-oriented and proactive Virtual Assistant with extensive experience in customer support, administrative management, and outreach coordination. Demonstrating proficiency in managing communications, streamlining operations, handling client inquiries, scheduling, and data entry, she plays a crucial role in supporting business growth initiatives. Throughout her career, Elaine has adeptly multitasked in fast-paced environments while upholding professionalism, accuracy, and robust organizational standards. Her work includes executing cold email outreach campaigns using tools like Instantly, Smartlead, and SalesHandy, and maintaining lead lists in CRM systems like GoHighLevel. Additionally, she has developed and designed marketing audits, promotional graphics using Canva, and managed e-commerce stores on Shopee and Lazada. Elaine holds a Bachelor's degree in Secondary Education with a major in Mathematics from Mariano Marcos State University, further complemented by a license as a professional teacher. Leveraging skills in CRM Management and marketing audits, Elaine is committed to delivering exceptional service and fostering positive client relationships.

Experience

  • Virtual Assistant

    Company not specified · 2026 — Present
    Followed up with warm leads, updated the Facebook page, and responded to comments and messages. Provided quotes for diabetic supplies, assisted customers with the selling process, and tracked inquiries and follow-ups.
  • Virtual Assistant

    Company not specified · 2025 — 2026
    Managed cold email outreach campaigns using Instantly, Smartlead, and SalesHandy. Maintained lead lists, tracking systems, and sales pipelines in GoHighLevel. Drafted and organized client proposals, designed sample Meta ad creatives with Canva, supported marketing audits, and coordinated daily operations using Google Workspace, Slack, and CRM systems.
  • Virtual Assistant

    Company not specified · 2020 — 2022
    Handled customer support inquiries via chat and email. Managed e-commerce stores on Shopee and Lazada, including product listings and inventory updates. Conducted SEO research and lead prospecting, designed promotional graphics with Canva, and scheduled content for Facebook pages.
  • Customer Service Representative

    Company not specified · 2019 — 2019
    Responded to customer inquiries and support tickets in a private BPO environment, efficiently resolving billing, account, and delivery concerns while maintaining high standards of professionalism and customer satisfaction.
  • Freelance Math Tutor

    Company not specified · 2018 — 2019
    Tutored Grade 2 and Grade 4 students in foundational and advanced mathematics. Prepared customized learning materials and structured lesson plans while monitoring student progress and adapting methods to meet individual learning needs.

Skills & Expertise

Education

  • Bachelor of Secondary Education Major in Mathematics
    Mariano Marcos State University – College of Teacher Education · — — 2019

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