Elena M.
Senior Logistics Specialist
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About
Elena I. is a seasoned Logistics Virtual Assistant and Fleet & Dispatch Support Specialist, currently contributing her expertise to CSI Trucking Services. With more than 13 years of international work experience, Elena is adept at managing comprehensive Transportation Management System (TMS) workflows, particularly within linehaul operations. Her proficiency includes linehaul booking management, driver and vehicle assignment, and dispatch processes. Using tools like the Agency Service Portal alongside MS Excel and Google Sheets, she ensures precise tracking and order verification to uphold supply chain efficiency and SLA compliance. In addition to her logistics prowess, she operates a small business overseeing digital transactions and financial management, highlighting her robust capabilities in financial operations and customer support. Elena holds a Bachelor of Secondary Education from Roxas College, enriching her with solid educational foundations. Her career showcases a unique blend of logistic operations expertise and practical business acumen, stemming from both her virtual assistant role and entrepreneurial endeavors.
Experience
Logistics Virtual Assistant / Fleet & Dispatch Support Specialist
CSI Trucking Services · 2025 — PresentConduct daily management of linehaul booking, vehicle assignments, and dispatch workflows through the Agency Service Portal (TMS). Review critical trip metadata focusing on route parameters, standby schedules, acceptance deadlines, and vehicle capacity requirements. Track order fulfillment across all stages to ensure timely deliveries in compliance with SLA standards. Record accurate dispatch logs utilizing MS Excel and Google Sheets to monitor driver assignments and operational performance.Overseas Operations Specialist
International Operations (OFW) · 2010 — 2023Oversaw daily operational communications and execution of tasks in fast-paced international environments for nearly 13 years. Exhibited strong adaptability, resilience, and problem-solving abilities across various cultural settings.Business Owner & Operator
GCash & Bills Payment Services (Small Business)Handle daily finances for the business, including digital cash-in/cash-out transactions and the processing of bills without discrepancies in reporting. Maintain bookkeeping, monitor cash flow, and provide accurate customer support.
Skills & Expertise
Education
- Bachelor of Secondary Education (BSED)Roxas College/Roxas Oriental Mindoro
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