Elisha H.

Elisha H. is a customer-focused professional with experience in the customer service and business process outsourcing (BPO) industry, holding roles such as Technical Assistant at ACCORD, Customer Service Representative at Alorica, Concentrix, and InTouchCX, and Backoffice support at Probe Cx. Equipped with a B.S. in Hospitality Management from the University of the East, she has demonstrated proficiency in managing daily tasks, streamlining operations, and providing knowledgeable customer support across various service environments. Elisha’s responsibilities have included front-line customer care, backoffice operations, and technical assistance, utilizing strong communication skills and attention to detail to contribute to business productivity and service excellence within the hospitality and outsourcing domains.