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Elizabeth O. — Mid-Level Customer Support Specialist from Philippines

Elizabeth O.

Mid-Level Customer Support Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishFilipino
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About

Elizabeth R. is a dedicated support professional with experience in various customer-focused roles across different sectors. She has a comprehensive track record in handling client inquiries, document processing, and maintaining meticulous records. During her tenure as an Office Aide at the Local Civil Registrar in Kalawit, she facilitated the issuance of official documents such as marriage, birth, and death certificates. In her role as a Branch Administrative Officer at Starbike Corporation in Cebu, she expertly handled customer account inquiries and installment payment processing, demonstrating her proficiency in client assistance and issue resolution. At Synchrotec Corporation, she contributed to accounting operations, managing financial transactions with precision. Her multilingual abilities in Cebuano, Tagalog, English, and Chavacano, combined with strong skills in Microsoft Office, enable her to navigate diverse customer interactions seamlessly, further enhanced by her formal education at the Ateneo de Zamboanga University in Office Administration.

Experience

  • Office Aide

    Local Civil Registrar (LCR) – Municipality of Kalawit · 2014 — 2016
    Provided assistance to clients with document inquiries and requests. Processed certificates for marriages, births, and deaths while ensuring the maintenance of accurate and confidential records. Delivered professional frontline customer service.
  • Branch Administrative Officer

    Starbike Corporation – Cebu · 2013 — 2014
    Addressed customer inquiries concerning accounts and installment payments. Processed payments and issued official receipts, while resolving account-related concerns and updating records. Collaborated with team members to facilitate seamless branch operations and prepared weekly and monthly reports for the Head Office.
  • Accounting Clerk

    Synchrotec Corporation – Zamboanga City · 2012 — 2013
    Accurately recorded financial transactions and managed bank deposits and withdrawals. Assisted with administrative and customer support tasks.
  • Encoder

    National Statistics Office (NSO) – Zamboanga City · 2011 — 2012
    Encoded and verified official documents while aiding customers with application processes.

Skills & Expertise

Education

  • Bachelor of Science in Office Administration
    Ateneo de Zamboanga University · — — 2012

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