Elizabeth L.

Elizabeth L. is a seasoned Customer Service Representative and Administrative Assistant with a proven track record in the health care, sales, and customer service industries. Currently serving as a Health Care Administrator at Senior Planning Services, she efficiently manages Medicaid eligibility processes, acting as the primary liaison among clients, families, and government agencies. Her role demands meticulous attention to detail and the ability to navigate complex regulations to ensure successful application outcomes. Previously, Elizabeth excelled as a Sales Representative at Sol Source Property Services, driving business growth through consistent lead generation and effective client management. At Carnival Cruise Line, she was recognized for her skilled handling of high-volume customer inquiries and for consistently surpassing sales targets. Her rich experience as an Administrative Assistant at Align Orthodontic Clinic and TDM All Smiles Dental Care honed her skills in data entry, appointment scheduling, and case management systems, contributing significantly to enhanced operational efficiency and customer satisfaction. Elizabeth’s technical proficiency spans tools such as Salesforce, QuickBooks, and Microsoft Office Suite, underscoring her capability to manage intricate customer service and administrative tasks effectively.