Ellen N.

Ellen N. is a detail-oriented professional specializing in customer service, administration, client relations, and sales support. With experience as a Receptionist and Sales Executive at Icustodian Services since October 2024, she effectively manages front desk operations, enhances client communications, and supports administrative and sales functions, achieving a 25% improvement in customer response time through optimized email handling. Her role as an Area Account Developer at Vodafone Ghana in late 2023 involved addressing customer account concerns and strengthening retention through tailored solutions. Ellen also gained valuable experience as an intern at the Western Regional Police Headquarters, where she managed inventory records and supported administrative tasks. With a Bachelor of Science in Marketing from Kwame Nkrumah University of Science and Technology, Ellen possesses strong organizational skills, proficiently managing calendar scheduling, Microsoft Office, and Google Workspace. Her technical proficiency extends to tools such as Excel and Zoom, underscoring her capability to excel in a remote Virtual Assistant or Customer Support role.