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Ellyjoy W. — Junior Data Collection Specialist from Kenya

Ellyjoy W.

Junior Data Collection Specialist

Kenya 1-2 years
Open to offersNew to Platform
Languages
English
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About

Ellyjoy W. is an experienced professional based in Nairobi, Kenya with a robust background in data collection, business administration, and sales & marketing. Her career spans roles such as Sales and Marketing Representative at PZ Cussons Kenya, where she enhanced product visibility through targeted strategies in the FMCG sector, and Administrative Assistant at Superior Highlands and Dairies Ltd., contributing to more efficient operations and document management in the agribusiness industry. At EUDR, she specialized as a Data Collection Specialist, ensuring 95% data integrity while gathering agricultural data from coffee farmers to support compliance with EU regulations. Ellyjoy W. has also managed online communications as a chat moderator and remote customer support agent, resolving inquiries and maintaining high-quality responses. Her academic background includes a Bachelor’s in Business Administration and a certificate in computer applications from recognized Kenyan institutions.

Experience

  • Customer Support Agent

    Freelance · 2025 — 2026
    Resolved customer complaints while preserving a positive brand image and handled inquiries through chat and email in a timely manner, ensuring high-quality responses.
  • Online chat moderator

    e-moderators · 2024 — 2025
    Engaged users in conversation while adhering to platform guidelines and managed a high volume of messages to ensure safe communication.
  • Data Collection Specialist

    EUDR · 2021 — 2023
    Collected and verified agricultural data from coffee farmers while implementing standardized procedures to enhance data consistency, coordinating with field teams for compliance with regulations.
  • Sales and Marketing Representative

    PZ Cussons Kenya · 2020 — 2021
    Executed targeted sales strategies aimed at enhancing product visibility and market penetration through effective communication.
  • Industrial Attachment Trainee (Administrative Assistant)

    Superior Highlands and Dairies Ltd. · 2021 — 2021
    Streamlined daily administrative operations to improve task completion efficiency and assisted in data entry and document management, boosting organization.

Skills & Expertise

Education

  • Bachelors in Business Administration
    Technical university of Kenya · 2017 — 2020
  • Kenya Certificate of Secondary Education (K.C.S.E)
    St. Angela Nguviu Girls High School · 2013 — 2016
  • Kenya Certificate of Primary Education (K.C.P.E)
    Light House Academy Primary School · 2003 — 2012

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