Emerose B.

Emerose B. is a skilled Virtual Assistant specializing in Customer Service and Admin Support, with significant experience in both the BPO industry and property management. She has a proven track record providing exceptional customer service and sales support for international accounts during her tenure at iQor Philippines and Concentrix Davao, from 2014 to 2019. Emerose adeptly managed inquiries, order updates, and product information while excelling in multitasking to meet company performance goals. Her expertise extends to property management, where she utilized AppFolio to coordinate maintenance, create work orders, and maintain organized records. Fluent in English and Filipino, Emerose ensures efficient communication through phone, email, and chat support, demonstrating her proficiency in data entry, record management, and problem-solving within fast-paced environments.