Emi S.

Emi S., a graduate of Yogyakarta Technology University, has developed significant expertise in customer service and marketing through varied roles across several companies. Following an internship at the Yogya Kembali Monument, she established herself in the contact center and banking sectors. At PT Sinarmas Tbk, her leadership in marketing involved managing sales teams to meet targets in loans and goods. Transitioning to customer service, Emi enhanced her expertise at OVO and Bank Mandiri Tbk, where she tackled customer issues and facilitated online account setup. At Payfazz Teknologi Nusantara, she focused on client retention through transaction support. Her role at IGT Solutions refined her ability to provide detailed customer service within the Indonesian e-commerce landscape, employing tools like Salesforce and demonstrating remarkable competency in data analysis. Fluent in Indonesian and proficient in English, Emi's technical skills include MS Word and Excel. Her strong communication and leadership are built on experience and dedication to client satisfaction.