Emilia F.
Entry-Level Debt Collection Specialist
Open to offersNew to PlatformAbout
Emilia S. is a committed professional with a degree in Bachelor of Science and Information System from Marinduque State University. She has a background in web design, having worked with RGRR Webmaker in 2024, where she focused on designing websites using Figma and building and maintaining computers. Emilia transitioned into finance at Mali Lending Corp. as a Collection Specialist from 2024 to 2025, where she managed delinquent accounts, negotiated payment plans based on customers' financial situations, and followed up on payments, earning recognition as a top agent for three consecutive months. Furthermore, she utilized her critical thinking and effective communication skills to excel in resolving outstanding debts. Her initial experience includes a Junior Trainee role at Astra Vascular, where she coordinated patient care and maintained patient information systems.
Experience
Collection Specialist
Mali Lending Corp. · 2024 — 2025Managed delinquent accounts by contacting customers through phone, email, and SMS to address outstanding balances. Negotiated payment arrangements based on customers’ financial situations and ensured timely collections through consistent follow-ups.Patient Care Coordinator
Astra VascularCoordinated patient appointments, consultations, and follow-ups to facilitate daily operations. Verified patient information, maintained accurate records, and addressed patient concerns, providing support throughout the treatment process.
Skills & Expertise
Education
- Bachelor of Science and information SystemMarinduque State University · 2020 — 2024
- Junior High SchoolMarinduque National High School · 2014 — 2020
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