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Emiliano E. — Junior Chat Support Specialist from Philippines

Emiliano E.

Junior Chat Support Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Emiliano A. is an experienced professional with a Bachelor of Science in Business Administration, Major in Management from the University of Caloocan City. He has held roles in the business process outsourcing and marketing industries, including positions at Alorica and Concentrix as Chat Support for telephone and retail accounts, specializing in post-sales and customer service. At C2H Inc., he worked as a Quality Analyst, auditing information to deliver quality leads. Emiliano also has experience in the print and advertising sector as General Administrator and Large Format Printer Technician at Photolock Inc., where he managed social media and website advertisements and handled printer sales. His earlier role as a Graphic Artist at Inkdex Marketing focused on producing social media content and video tutorials. Throughout his career, he has developed strong computer proficiency, video editing, and lead generation capabilities, and has supported recruitment and event coordination at NCO Group.

Experience

  • Chat Support

    Alorica · 2025 — 2025
    Provided chat support for a telephone company.
  • Chat Support

    Concentrix · 2024 — 2024
    Delivered chat support for a retail account and handled post-sales inquiries.
  • Quality Analyst

    C2H Inc. · 2022 — 2023
    Audited existing information to ensure high-quality leads that met specific requirements.
  • General Administrator / Large Format Printer Technician

    Photolock Inc. · 2017 — 2019
    Oversaw social media advertisements and managed sales of large format printers.
  • Graphic Artist

    Inkdex Marketing · 2015 — 2016
    Created posts for social media and website, along with video tutorials.
  • Facilitator

    NCO Group · 2009 — 2014
    Participated in job fairs as an RMS volunteer, assisting applicants and coordinating with communication assessors while preparing event reports.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration
    University of Caloocan City · — — 2008

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