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Emmacris L. — Junior Customer Service and Data Management Assistant from Philippines

Emmacris L.

Junior Customer Service and Data Management Assistant

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Emmacris A. is a proficient and committed administrative professional based in Calbayog, Samar, with a solid background in customer service, data management, and loss prevention. With a Bachelor's degree in Criminology from Northwest Samar State University, Emmacris has demonstrated the ability to deliver high-quality work in various roles. Most recently, as Loss Control Personnel, Emmacris monitored store operations, prepared incident reports, and coordinated security efforts, ensuring a secure shopping environment. Earlier, as a Survey Specialist, Emmacris conducted data-driven surveys and maintained detailed, accurate records while ensuring customer data confidentiality. Additionally, a role as Customer Service Representative involved mastering call handling and problem-solving skills to provide excellent support. Emmacris's key competencies include Basic Computer Troubleshooting, Data Encoding, and proficiency in Microsoft Office applications, enhanced by strong English communication skills.

Experience

  • Loss Control Personnel

    null · 2025 — 2025
    Monitored store operations to prevent losses and ensured a safe environment. Prepared daily incident reports and documentation while coordinating with various departments on security issues. Maintained confidentiality of sensitive information and assisted with inventory protection and loss prevention efforts.
  • Survey Specialist

    null · 2024 — 2025
    Conducted surveys with a focus on data accuracy and confidentiality. Entered and verified customer information in company systems while assisting respondents and resolving inquiries professionally. Met daily productivity and quality targets and maintained organized records.
  • Customer Service Representative

    null · 2024 — 2024
    Completed training in customer service and communication, focusing on call handling and problem-solving techniques. Practiced delivering excellent customer support in a fast-paced setting while developing multitasking abilities and professional communication skills.

Skills & Expertise

Education

  • Bachelor of Science and Criminology
    Northwest Samar State University · — — 2024

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