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Emmanuel C. from Mexico

Emmanuel C.

Mexico 2-3 years
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About

Emmanuel C., a seasoned civil engineer with a bachelor's degree from University GOC in Port-au-Prince, has cultivated a diverse career in customer service, call center operations, and medical interpretation across various platforms and industries. Emmanuel has worked remotely on projects like the Victoria's Secret Sales and Nike Sales for LiveOps Nation, employing his expertise in inbound and outbound communications. He also contributed to Solutran's Healthy Benefits Plus Member Support and Tyme Global's Hurricane Project, showcasing his strong client relationship management skills. Beyond these roles, Emmanuel has demonstrated proficiency in computer skills including Microsoft Office Suite and data entry, further complemented by fluency in English, French, and Creole. Emmanuel's progressive experiences have equipped him with the adaptability and commitment necessary to address client needs effectively while advancing in the medical interpretation field with Interboost Staffing Solutions.

Experience

  • Medical Interpretation English-Creole

    Interboost Staffing Solutions · 2023 — 2025
    Performed medical interpretation from English to Creole and vice versa, facilitating communication.
  • Inbound Call Agent

    Solutran · 2022 — 2023
    Supported Healthy Benefits Plus Member requests through inbound calls, utilizing CRT with United Healthcare.
  • Outbound Call Agent

    Cleaning Campaigns · 2023 — 2023
    Conducted outbound calls to promote services and support customers.
  • Inbound Call Agent

    Tyme Global · 2023 — 2023
    Managed inbound calls related to the Hurricane project while working remotely.
  • Inbound/Outbound Call Agent

    LiveOps Nation · 2021 — 2022
    Participated in the Nike sales project, responding to customer needs through calls.
  • Inbound/Outbound Call Agent

    PCH Campaign · 2022 — 2022
    Executed inbound calls within the campaign, providing assistance and resolving customer issues.
  • Inbound/Outbound Call Agent

    LiveOps Nation · 2021 — 2021
    Engaged in sales for the Victoria's Secret project, handling customer inquiries via calls.
  • Interpretation English-Creole

    Christian Haitian Outreach (CHO) · 2018 — 2019
    Managed inbound and outbound calls, providing support and interpretation services.

Skills & Expertise

Education

  • Bachelor’s degree in Civil Engineering
    UNIVERSITY GOC

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