Enrica D.

Enrica D. is a dedicated professional with a diverse background in medical billing, healthcare customer service, and administrative support. Currently serving as an Account Receivable/Claim Analyst, she expertly manages claims across commercial insurance, government programs, and workers' compensation. She has effectively reduced outstanding AR balances through strategic follow-ups with diverse insurance payers, ensuring proper reimbursement rates and minimizing claim aging metrics. Previously, she worked as a Client Partner in customer service, where she assisted patients and insurance representatives with billing inquiries, documented customer interactions, and managed invoices and billing. Her experience as an Admin/Sales Executive involved providing administrative and sales support, maintaining accurate records, and handling customer inquiries. Enrica holds a Bachelor of Arts in English and is HIPAA certified, aligning her skills with a commitment to maintaining high standards in the healthcare industry.