Mid-Level Customer Service Agent
Open to offersNew to PlatformEnrique G. is a seasoned professional with a robust background in customer service and bilingual interpretation, demonstrated across various industries. With a degree in English from Universidad de Panamá, he seamlessly communicates in both English and Spanish, enhancing his service delivery. His tenure at companies like Foundever, LIONBRIDGE, and SITEL involved significant roles where he served as a customer service agent for major brands such as State Farm and Comcast, optimizing customer interactions and support. As a freelance bilingual interpreter at LIONBRIDGE, he applied his language skills to bridge communication gaps efficiently. A stint as a customer service agent at Insignia Resources allowed him to engage with diverse clientele, further honing his relational skills. Enrique's technical proficiency spans several digital platforms including Microsoft Teams, Zoom, and Google Meet, complementing his capabilities in Word and Excel, which support his commitment to effective team collaboration and skillful service delivery.
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