Ercelle L.

Ercelle L. is a dedicated Sales Customer Service Specialist with proven expertise in sales, customer service, and technical support. With a strong foundation in marketing management from Saint Jude College, he has demonstrated the ability to deliver exceptional customer experiences and consistently exceed sales targets. During his tenure at Concentrix Shaw as a Sales Champ, Ercelle effectively engaged with customers, managed complex travel-related accounts, and provided technical and financial support. His role as an Advisor 1 involved resolving escalated concerns and mentoring teammates to enhance sales techniques. Previously, at WNS Global Services, he contributed as an Operations Associate, honing his strong sales and negotiation skills alongside excellent communication and interpersonal abilities. Ercelle L. is poised to be a valuable member of any dynamic team, bringing adaptability, problem-solving skills, and a customer-focused approach to his work.