Eric A.
Mid-Level Outsourcing Data Processing Specialist
Open to offersNew to PlatformAbout
Eric A. is a Virtual Admin & Operations Support professional with over 16 years of experience in the outsourcing, business process outsourcing (BPO), and healthcare administration industries. He holds a Bachelor of Science in Computer Studies from Angeles University Foundation. Eric’s career encompasses roles such as Virtual Assistant at ABC A2B Outsourcing, Report Specialist and Patient Care Team Admin at Hawaii Family Center BPO Inc., and Data Entry & Invoice Assistant at Beepo Inc. His core responsibilities include data entry, invoice processing, and database management, utilizing systems like CRM platforms, Microsoft SQL, PowerBI, and POSWare. Eric manages provider and patient records, ensures invoice compliance, generates analytical reports, and handles billing and reimbursement processes, demonstrating advanced skills in data analysis and report generation for various operational and healthcare environments.
Experience
Data Entry & Invoice Assistant
Beepo Inc. · 2022 — PresentReceived and processed provider invoices while ensuring compliance with NDIS price limits. Entered provider details accurately for new setups and engaged with service providers to resolve invoice discrepancies.Virtual Assistant
ABC A2B Outsourcing · 2020 — 2021Handled the input and verification of crucial data for processing invoices. Managed the transfer of information into the CRM system and reviewed data errors to ensure codes were accurate.Report Specialist
Hawaii Family Center BPO Inc. · 2016 — 2020Engaged in the gathering and organization of data from multiple sources, identifying trends and patterns utilizing PowerBI tools. Generated reports, visualizations, and dashboards to represent key findings.Patient Care Team Admin
Hawaii Family Center BPO Inc. · 2016 — 2020Participated in patient administration tasks, focusing on communication and assistance within the healthcare context.Patient Advocate/ Biller/ Invoicing
Hawaii Family Center BPO Inc. · 2016 — 2020Handled the posting and billing of insurance payments into the system (Denticon) and processed invoices for Dental Discount Plan members. Created and updated records of new patients and managed membership payments through PayPal.Report Analyst
Cybercity Teleservices Inc/ Iqor · 2003 — 2015Allocated website leads to outbound agents and created daily reports via Digium to share with department heads. Conducted quality assurance by reviewing random agent recorded calls and computed monthly incentives.Data Processor
HOREX PX Club Inc. · 2000 — 2001Maintained and administered POSWare (Point of Sale Software) while configuring bar codes and pricing tags for products using Label View Gold software. Prepared monthly consignment reports and supervised cashier-related issues.
Skills & Expertise
Education
- Bachelor of Science in Computer StudiesAngeles University Foundation · 1994 — 1998
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