Erwin A.
Mid-Level Order to Cash Analyst
Open to offersNew to PlatformAbout
Erwin A. is a seasoned Claims and Deductions Analyst at Nestle Business Services, where he has diligently improved cash collection efficiency and reduced outstanding disputes since October 2025. His expertise lies in managing over 67 accounts in Singapore, analyzing trade spend claims, and providing comprehensive reports on claims and deductions. Erwin's skillful development of Power BI dashboards has enhanced visibility for outstanding claims, while his work in reconciling disputes underscores his dedication to maintaining compliant and efficient processes. Previously, from April 2022 to September 2025, Erwin served as an Order to Cash Associate with a strong command of SAP systems, managing order flow and customer payment collections across Southeast Asia. His technical prowess extends to SAP ERP, where he is proficient in various transaction codes essential for billing, order management, and trade spend processing. Erwin's background also includes transaction processing at Accenture, highlighting his versatility across industries and dedication to continuous process improvement.
Experience
Claims and Deductions Analyst (Order to Cash)
Nestle Business Services · 2025 — PresentAnalyzed and resolved trade spend claims and deductions to minimize outstanding disputes and enhance cash collection efficiency. Responsible for computing Effort Margins and Incentives based on target Sales and Purchases. Managed over 67 Accounts in Singapore for Claims and Deductions, generating Aging Reports based on customer claims. Developed Power BI dashboards to improve visibility of outstanding claims and provided DSO Reports to clients. Reviewed invoices and billing documents across different Customer Portals, reconciling disputes by matching deductions to original contracts or proofs of delivery to resolve discrepancies. Collaborated with Sales and Account Managers to ensure timely claims resolution within SLA compliance. Monitored claim trends and provided insights for process enhancements, conducting Weekly and Monthly Reporting for clients and working on process improvement initiatives in Claims and Deductions.Order to Cash Associate
Nestle Business Services · 2022 — 2025Utilized a comprehensive understanding of the end-to-end business flow, including order management, invoice creation, and Trade Spend credit and debit notes. Processed the Return Products of Customers and handled Credit and Debit Notes. Produced weekly and monthly reports for Outstanding Return Requests, and engaged in process improvement efforts involving Dashboarding and Monitoring of Returned Products. Worked closely with Nestlé clients and counterparts in Malaysia, Singapore, and Thailand.Transaction Processing New Associate
Accenture · 2018 — 2020Managed billing and cancellation processes for various customer orders while monitoring unbilled orders for current and previous months. Collaborated with diverse customers and business units for seamless operations, uploading invoices across several customer portals. Created weekly and monthly billing reports for clients, utilizing SAP for the generation of invoices and related documents. Engaged with ServiceNow for ticketing and supported Order Fulfillment processes for US clients, employing Esker Software for Order Creation as necessary.
Skills & Expertise
Education
- BS in Business Administration Major in Management AccountingCentro Escolar University Malolos · — — 2016
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