Essence Y.

Essence Y., an aspiring Virtual Assistant from Valencia City, Philippines, brings a solid academic background in agriculture, with a major in Animal Science from Central Mindanao University, expected to graduate in 2027. She specializes in Customer Service and Chat Support, possessing strong communication, organization, and problem-solving skills developed through academic projects and collaborative work. Proficient in digital tools like Google Workspace, Microsoft Excel, and various AI-driven platforms such as ChatGPT and Grammarly, Essence excels in providing professional and empathetic support in remote environments. Her technical readiness is complemented by her knowledge of productivity and communication tools including Zoom, Google Meet, and Messenger. With a flexible schedule and readiness for diverse time zones, she is committed to delivering high-quality support solutions while being open to learning company-specific CRM platforms.