ethan E.
Junior Customer Service Representative
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About
Ethan E. is an experienced professional with over two years serving as an Operational Customer Expert and one year as a Technical Support representative at TPPH Cagayan de Oro in the Philippines. Specializing in customer service operations within the technical support field, Ethan E. focuses on helping customers troubleshoot and resolve product or service issues, utilizing effective communication and technical knowledge to ensure customer satisfaction and contribute to a positive brand reputation. With a background that includes completion of secondary education at Kauswagan National High School, Ethan E. demonstrates strong problem-solving abilities, adaptability in changing environments, and aptitude for supporting teams in high-pressure scenarios in fast-paced business settings.
Experience
Operation’s Customer Expert I
TPPH CAGAYAN DE ORO · 2023 — 2026Handled customer service tasks, addressed client needs in operational processes, and used effective listening to assist in maintaining customer satisfaction.Technical Support I
TPPH CAGAYAN DE ORO · 2024 — 2025Supported customers by troubleshooting product or service issues, applying technical knowledge and communication skills to resolve inquiries.
Skills & Expertise
Education
- Completed High School (Year 12)Kauswagan National Highschool · — — 2016
Photos
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