Eugene P.

Eugene P., a graduate with a Bachelor of Secondary Education in English from All Nations College, has cultivated over eight years of expertise in the BPO industry. Throughout his career, Eugene has honed his communication skills and client support capabilities while working with international clients. In his role as Order Placement Support at Cardinal Health International Philippines, he efficiently assisted customers in ordering medical equipment by maintaining professionalism and empathy. At Foundever Philippines, Eugene managed technical support inquiries via phone, chat, and email, ensuring high customer satisfaction and prompt resolution of issues. During his tenure at Alorica Philippines and Teleperformance Philippines, he applied his problem-solving skills to address billing and connectivity issues. His ability to multitask and provide clear guidance has consistently supported customer service excellence in diverse settings, including handling dental claims and benefits at Sitel Philippines.