Mid-Level Customer Service Representative
Open to offersNew to PlatformEunice M., based in Bacolod City, Philippines, has built a commendable career in customer service and virtual assistance within the telecommunications and real estate sectors. Holding a Bachelor of Science in Criminal Justice from the University of Negros Occidental-Recoletos, Eunice's professional journey began as a Customer Service Representative at Panasiatic Solutions Inc. Here, she honed her skills in providing technical support, maintaining customer satisfaction, and effective communication with cross-functional teams. Later, at Metro by T-Mobile, she continued to excel in customer service, further establishing her capacity for managing client concerns and satisfaction. As a Virtual Assistant from 2018 to 2020, Eunice focused on lead generation and property information management, showcasing her expertise in generating leads and nurturing prospects. Her role at HYPR Service as a Real Estate Cold Caller involved appointment setting and database management, underscoring her proficiency in time management and professional business procedures. Eunice is a registered criminologist and completed Cookery NC II at the University of St. Lasalle in 2024, complementing her diverse skill set with a focus on problem-solving, time management, and teamwork.
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