Evita K.

Evita K. is Customer Service Representative based in Metro Manila, Philippines. With extensive experience in client relations and financial account management, she excels in using platforms like Salesforce to organize data and streamline communication. At InTouchCX since August 2021, Evita manages end-to-end customer support for the General Mills BTFE account, ensuring high customer satisfaction through clear and professional communication. Her tenure at ResultsCX saw her handling high-volume inbound calls, focusing on customer loyalty and reducing churn rates. A proficient user of Google Workspace for creating organized reports, Evita is also adept in Microsoft Teams and Slack for seamless team collaboration. Her educational background from Nangka High School complements her technical adaptability and detail-oriented approach, making her an asset in delivering top-tier administrative assistance.