Fabrizio C.

Caceres L. is a seasoned Financial Claims Specialist with over two years of dedicated experience in the banking sector, prominently with BBVA. Throughout their role, they expertly handled financial claims in both back-office settings and virtual environments, managing an array of financial products such as savings accounts, loans, and mutual funds. Additionally, they provided thorough advice on banking products and ensured complete client satisfaction through transparency and efficient communication. Prior to this, Caceres excelled as a Sales Specialist at Belong Home LLC, adeptly managing sales processes and tailoring solutions for diverse clientele in the real estate sector. At Teleperformance, as a Customer Service Representative, they specialized in digital services for the U.S. Portfolio, consistently exceeding KPIs through proactive customer support. Their technical proficiency includes Microsoft CRM, Microsoft Office, and general IT literacy. Fluent in multiple languages, including advanced English, Caceres operates effectively in multicultural environments.