Faith A.

Faith A. is an accomplished Customer Service Advisor with a Bachelor of Science in Criminology from the University of the Visayas Toledo Campus. With professional experience spanning Concentrix Cebu, Teleperformance, and Intrinsic CTS Inc., she excels in supporting customer account access, troubleshooting, and account verification to enhance security. Adept at order processing and managing inquiries, Faith coordinates effectively with shipping partners to resolve delivery issues and ensures financial integrity through meticulous verification of shipment documentation. Her technical proficiency includes using Jira for project workflows and Microsoft Excel for data organization, positioning her as a capable asset in cross-border operations and data analysis. Faith's commitment to rigorous security protocols and problem resolution underscores her competence in customer support and data management sectors.