Faith K.

Faith K. is a customer-focused professional with expertise in Early Years Education and administrative support, demonstrating a profound capability in fostering effective communication in an NGO setting. With proven experience as an Administrative Assistant at The Newberry Institute, she plays a vital role in managing stakeholder communications, particularly with funders, to maintain trust and engagement. Her adeptness in problem-solving and coordination streamlines operations and boosts team productivity. In her academic pursuits, Faith is developing skills in Customer Relationship Management through an Associate Degree in Business Administration at the University of The People. She holds a Bachelor of Education in Early Years Education from Kenyatta University. Faith's proficiency with Microsoft Office and digital tools like Asana reinforces her capability in maintaining accurate records and delivering excellent customer experiences.