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Farhanah M. from Philippines

Farhanah M.

Philippines No experience yet
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About

Farhanah M. O. has solid experience as a Medical Secretary in various medical establishments in Tagum City, including the Medical Mission Group Hospital and Health Services Cooperative and the Neurology Clinic under Dr. Jamel Norden. Her role in these institutions included administrative tasks essential for efficient clinic operations. Farhanah has also excelled in the field of customer service, where she served as a Customer Care Representative at Telus Digital and Teleperformance in Taguig City, Metro Manila. Her responsibilities included providing exceptional customer support and handling inquiries, which harnessed her skills as an Active Listener and a Fraud Analyst. Additionally, she has been involved in projects as a Statistics Researcher for the Philippine Statistics Authority and volunteered as a Youth Coordinator for the Kabangsa World Peace Coalition. Her educational background includes a degree in AB-History from Mindanao State University and professional education at St. Peter College.

Experience

  • Operations Customer Expert I

    Teleperformance · 2023 — 2023
    Handled customer interactions and provided assistance to resolve issues efficiently.
  • Customer Care Representative

    Telus Digital · 2023 — 2023
    Managed customer inquiries and supported their needs through effective communication.
  • Medical Secretary

    Medical Mission Group Hospital and Health services cooperative of Tagum · 2022 — 2023
    Managed administrative tasks including patient scheduling and handling medical records.
  • Assistant Pharmacist

    Farmacia ni dok · 2022 — 2023
    Assisted in the dispensing of medications and provided customer service in the pharmacy.
  • Youth Coordinator

    Kabangsa World Peace Coalition for Allied Nation of Manny Pacquia · 2022 — 2022
    Coordinated youth activities and engaged in outreach programs for community involvement.
  • Chat support representative

    TelrcomSolutions · 2021 — 2021
    Provided support to customers via chat, addressing their questions and concerns.
  • Customer Service Representative - Fraud Analyst

    CBE Companies Ph
    Evaluated customer accounts for fraudulent activities and assisted in providing resolutions.
  • Medical Secretary

    Neurology Clinic under Dr. Jamel Norden
    Assisted in administrative operations by managing patient interactions and documentation.
  • Medical Secretary

    Tagum Medical City - Beshop Joseph Regan Memorial Hospital
    Performed secretarial duties to support the medical team and maintain patient records.
  • Statistics Researcher

    Philippine Statistic Authority
    Conducted research and analysis on statistical data as part of the research team.
  • Student Teacher

    Mindanao State University Main-Campus
    Supported educational activities and assisted in teaching responsibilities under supervision.
  • Secretary

    MSU YOUTH SECTOR
    Performed secretarial tasks to support the youth sector in organizational functions.
  • Admin Member

    Bangsamoro Communities Outside of the Bangsamoro Autonomous Region (BCOBAR)
    Contributed to administrative functions as part of community engagement initiatives.

Skills & Expertise

Education

  • Professional Education Subject (PES)
    St. Peter College · — — 2021
  • AB-HISTORY
    Mindanao State University · 2015 — 2020
  • Thalis Mutawassit/Secondary
    Jamiatu Marawi Al-Islamia Foundation

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