Mid-Level Customer Service Agent
Open to offersNew to PlatformFatima Grace A. is an experienced professional with a background spanning office administration, customer service, human resources, and finance. She began her career with a work immersion at Calumpit Water District, where she performed basic document management and administrative tasks. As a Call Center Agent at Concentrix Bridgetowne for United Airlines, she handled inbound calls and transitioned to chat support, assisting multiple customers simultaneously with flight inquiries and changes. Her on-the-job training as an HR Assistant at Massive Integrated Tech Solutions strengthened her abilities in data encoding, document preparation, and basic computer troubleshooting. Currently, she works as a Finance Assistant at Bounty Agro Ventures, Inc. through Greatwall Manpower & General Services, Inc., managing bookkeeping, preparing financial documents, and recording daily sales for Chooks-to-Go Inc., utilizing Microsoft Word, Excel, and PowerPoint to support financial operations in the food industry.
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