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Felix M. — Mid-Level IT Support and Monitoring Specialist from Argentina

Felix M.

Mid-Level IT Support and Monitoring Specialist

Argentina 6+ years
Open to offersNew to Platform
Languages
SpanishEnglish
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About

Martin B. is an experienced professional specializing in operational monitoring, logistics, and customer service, with a notable focus on UX/UI Design and advanced database management. Currently serving as a Satellite Monitoring Supervisor and Operator at Pressa SA since 2010, Martin ensures data integrity and process traceability through real-time monitoring platforms. His role involves managing logistics flows, coordinating movement of information across operational areas, and detecting anomalies in monitoring systems to propose corrective actions. His background includes significant experience in quality control and auditing, particularly in evaluating outputs for AI models. Throughout his career, Martin has demonstrated an adeptness in documenting information flow and generating comprehensive reports for decision-making. Martin's education includes a UX/UI Design certification from Educacion IT, complemented by a foundational understanding of HTML & CSS, solidifying his capability to contribute effectively in IT roles. He is skilled in wireframing and prototyping, using tools like Figma and Adobe XD, and remains committed to enhancing user understanding and technical support. Fluent in Spanish, Martin maintains basic proficiency in English to complement his technical acumen.

Experience

  • Satellite Monitoring Supervisor / Operator

    Pressa SA · 2010 — Present
    Oversaw operations utilizing real-time monitoring platforms to maintain data integrity and ensure process traceability. Coordinated the logistics flows and managed the movement of information and resources across various operational areas. Identified and reported anomalies within monitoring systems, suggesting corrective actions and improvements in processes. Documented incidents and operational outcomes systematically, producing reports to aid in decision-making.
  • Cinema Manager

    Grupo Dinosaurio Cinemas · 2005 — 2009
    Managed cinema operations, focusing on customer service and implementing efficient processes. Oversaw daily activities and ensured a positive experience for patrons while promoting effective team collaboration.

Skills & Expertise

Education

  • UX / UI Designer – Product Designer
    Educacion IT · 2022 — 2024
  • Interior Design
    FICDE Institute · 2017 — 2018
  • Logistics Technician
    IUA · 2007 — Present
  • Graphic Design Technician
    IES 21 · — — 2000
  • Architecture
    UNC FAUD · — — 1997
  • Electromechanical Technician
    Salesiano Villada Institute · — — 1996

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