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Fiza A. from Indonesia

Fiza A.

Indonesia No experience yet
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About

Fiza A. is a dedicated Informatics graduate with extensive experience managing online platforms and customer-facing operations. She has honed her Microsoft Office skills and excels in Social Media Management through freelance roles since 2021. Fiza A. effectively leverages her Customer Service abilities by conducting live streaming sales events on TikTok and managing e-commerce orders, ensuring seamless communication and order processing for customers. Her entrepreneurial spirit is highlighted through her management of a food business, where she oversaw everything from product preparation to financial management. Additionally, she has participated in community-focused projects at Universitas Trunodjoyo Madura, demonstrating her proficiency in collaboration and project execution. Her qualifications are further supported by a degree in Informatics and certifications in Google Cloud Computing and Cisco Networking Essentials.

Experience

  • Community Service (KKN)

    Universitas Trunodjoyo Madura · 2024 — 2025
    Participated in the planning and execution of work programs alongside a team within the community. Coordinated and communicated with group members and community members. Accountable for tasks and activities during the community service project.
  • Owner & Business Manager

    Smoothies Creamy & Kue Pancong · 2023 — 2023
    Handled business operations from product preparation to customer service. Managed orders, transactions, promotions, and inventory needs. Maintained records of business income and expenses.
  • Freelance Social Media & Online Shop

    Freelance · 2021 — Present
    Managed social media platforms and conducted live streaming on TikTok to support sales activities. Oversaw an online shop, including order receipt and processing. Communicated with customers to provide information and address order-related inquiries.

Skills & Expertise

Education

  • Bachelor of Engineering in Computer Engineering
    Universitas Trunodjoyo Madura · 2021 — 2026

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