Floramay F.

Floramay G. is a seasoned professional with extensive experience in the hospitality industry, currently serving as a Reservation Associate at St Giles Hotel Makati, where she has been a vital part of the team since September 2019. With years of handling guest services, Floramay has honed her ability to understand customer needs and provide exceptional assistance, initially starting at the same hotel as a Guest Service Associate in 2013. Her career began by gaining crucial experience as a Telephone Operator and later as an Executive Secretary at Ascendant Technologies Inc., where she demonstrated her capabilities in managing communications and administrative tasks. Floramay is proficient in using systems such as Fidelio and Opera, and she is comfortable operating on both Linux and Windows OS. In addition to her hospitality roles, she has completed seminars in cocktail mixing and hotel operations, further enriching her professional skill set in the hotel and restaurant management domain.