Mid-Level Technical Support Specialist
Open to offersNew to PlatformFlordeliza B. is an accomplished professional in the field of hospitality management, graduating magna cum laude from Manila Business College. With a solid foundation in customer service and administrative roles, she has worked across several industries including telecommunications and finance. At Concentrix, she excelled as a Technical Advisor, troubleshooting issues and upselling services. Her skills extended to Teleperformance where she ensured customer satisfaction in a service representative capacity. Her experience at ACQUIRE BPO Philippines as a Sales Representative showcased her ability to identify customer needs, pitch products, and process sales effectively. Strong proficiencies in tools such as MS Office, Salesforce, and Zendesk underscore her technical capability. Additionally, her role as Tech VA at Southern Experts highlights her adept problem-solving skills and ability to assist with technical issues across various software platforms.
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