Frankly J.

Frankly J. is a dedicated professional with a focus on Food Engineering Technology from Batangas State University, pursuing a Bachelor of Industrial Technology degree. With hands-on experience in both customer service and quality assurance, he contributed to Alorica Philippines as a Customer Service Agent, where he utilized his communication and problem-solving skills to address customer inquiries efficiently. At McDonald's, Frankly demonstrated his expertise in time management and customer interaction as a Service Crew member, handling cashiering and order processing while maintaining service quality. His internship at Village Gourmet Company Inc. honed his skills in quality assurance, including metal detection verification and CAPA procedures, applying basic physico-chemical and microbiological testing techniques. Additionally, at the National Food Authority, he gathered moisture content data and conducted sensory evaluations, enhancing his knowledge in quality testing procedures. His proficiency with Microsoft Office and Google Workspace further complements his technical suite.