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FA V. — Junior Customer Service Representative from Philippines

FA V.

Junior Customer Service Representative

Philippines 1-2 years
Actively lookingNew to Platform
Languages
EnglishTagalog
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About

Hi! I`m Franz Ann, 22, a beginner Virtual Assistang with a background in customer service and a freshly graduate with a course Tourism Management. I have experience in handling clients, organizing tasks, and supporting daily operations. I`m eager to learn, detail-oriented, and committed to helping businesses run smoothly.

Experience

  • USHER

    SM MOA ARENA · 2025 — Present
    Assists guests at events by checking tickets, guiding to seats, addressing concerns, providing directions, enforcing rules, and helping ensure safety and cleanliness.

  • CASHIER

    SM SUPERMARKET · 2023 — 2023
    Handles customer purchases by processing payments and orders, delivers assistance to shoppers, resolves inquiries, and helps maintain efficient store operations.

  • SERVICE CREW

    JOLLIBEE FAST FOOD RESTAURANT · 2022 — 2022
    Processes orders, manages payments, supports customers, addresses questions, and contributes to team operations in a fast food environment.

Skills & Expertise

Office and AdminCustomer ServiceTravel PlanningCustomer Service and Admin Support

Education

  • Bachelor of Science in Tourism Management (BSTM)
    College of Mary Immaculate · 2023 — 2026
  • Bachelor of Science in Hospitality Management (BSHM)
    Datamex College of St. Adeline · 2021 — 2022

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