Post a Job Free
195 viewsTalent
Freddierose P. — Mid-Level Customer Service and Social Media Manager from Philippines

Freddierose P.

Mid-Level Customer Service and Social Media Manager

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Freddierose P. is an experienced Virtual Assistant and Social Media Manager with a demonstrated history of supporting businesses in the beauty and BPO industries. At Marimar Hair&Beauty Salon, Freddierose managed social media channels, created daily graphics, and successfully grew online engagement. As a freelancer, Freddierose provided lead generation, graphic design, and email management while delivering comprehensive virtual assistance to remote clients. Previously, Freddierose worked as a Customer Service Supervisor at Teleperformance and as a Chat Support Representative at CliqueVA, handling client inquiries and leading teams to deliver high-quality service. Freddierose holds certifications in digital marketing fundamentals and virtual assistance, underpinning expertise in account management and data entry.

Experience

  • Social Media Manager

    Marimar Hair&Beauty Salon · 2024 — Present
    Managed Marimar Hair&Beauty Salon's social media accounts, developed daily social media graphics, and implemented strategies focused on increasing social media following and engagement.

  • Virtual Assistant

    Freelancer · 2023 — Present
    Provided support with marketing and administrative activities, such as leads generation, graphic design, chat support, and email management while delivering virtual assistance both independently and in collaborative settings.

  • Customer Service Representative

    Transcom · 2022 — 2023
    Responded to customer inquiries, provided solutions, and addressed customer needs with effective communication and issue resolution.

  • Chat Support Representative

    CliqueVA · 2022 — 2022
    Handled customer service inquiries and resolved concerns using chat support channels to ensure efficient and positive interactions.

  • Customer Service Supervisor

    Teleperformance · 2019 — 2021
    Oversaw a team of customer service representatives, supported training initiatives aimed at enhancing team performance, and maintained standards for service delivery.

Skills & Expertise

Lead GenerationChat SupportCustomer ServiceVirtual AssistantData Entry SpecialistCustomer Service RepresentativeSocial Media Management

Education

  • Undergraduate BS IN NURSING
    Davao Doctor’s College · 2019 — Present

Interested in this professional?

Sign in as an employer to save this profile or invite Freddierose P. to a job.

Sign in as an employer