Fredherc M.

Fred P. is an experienced customer service professional with a background in history and strategic studies. With a Bachelor of Arts in Social Sciences, Major in Area Studies from the University of the Philippines, his career has spanned various roles from technical support to language instruction. He has worked as a Customer Service Representative for prestigious companies such as Sagility, Teleperformance, and Concentrix, where he provided support to clients like Humana and Oscar Health Insurance. Fred has also served as a technical support representative for AT&T Wireless and as a language assessor and online English teacher, where he taught diverse nationals including Korean and European students. His technical proficiency includes a solid command of Windows operating systems and MS Office, which he utilizes to deliver efficient and accurate service. Through these diverse roles, Fred P. has demonstrated adaptability and a strong commitment to leveraging his skills and experiences across various sectors.